Frequently Asked Questions

Everything you need to know about styling your space with Supple Room.

What is the typical shipping timeline for my order?

Most orders are processed within 2-3 business days. Depending on your location, standard shipping usually takes 5-7 business days to arrive at your doorstep.

Do you offer international shipping?

Currently, Supple Room ships within the continental United States. We are working on expanding our logistics to support international home decor enthusiasts soon.

What is your return policy for home accents?

We want you to love your space. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund.

Are your products handcrafted or mass-produced?

We curate a mix of artisanal, handcrafted pieces and high-quality manufactured goods. Each product page specifies the materials and origin of the item.

What should I do if my item arrives damaged?

Please inspect your order upon receipt. If an item is damaged during transit, contact our support team within 48 hours with photos of the damage to arrange a free replacement.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options via Affirm or Klarna.